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Contact Us
OPENING HOURS
Normal Opening Hours
| Monday-Thursday | Friday | Saturday | Sunday | |
| Sales Line | 9am - 7pm | 9am - 7pm | 9am - 5pm | 10.30am - 4.30pm |
| Customer Service Line | 9:30am - 5:30pm | 9:30am - 5:30pm | 9am - 2pm | Closed |
| Huddersfield Showroom | 9am - 7pm | 9am - 6pm | 9am - 5pm | 10.30am - 4.30pm |
| Huddersfield Collection Point | 9am - 7pm | 9am - 6pm | 9am - 5pm | 10.30am - 4.30pm |
| Huddersfield Returns Counter | 9am - 7pm | 9am - 6pm | 9am - 5pm | 10.30am - 4.30pm |
Bank Holidays: Sales lines open 10am to 5pm.
Customer Service lines open 10am to 2pm.
Visit Us
Please call us to check stock levels before coming to our Huddersfield Warehouse.You are welcome to visit us at our warehouse in Huddersfield to collect your product. We are conveniently located 5 minutes from the city centre. Most of the products and accessories displayed on this site are in stock and available to collect however you should call first as stock levels shown on our site indicates what is available for us to sell and may not reflect physical stock at our warehouse. Travelling time from Leeds, Manchester and Sheffield is approximately 35 minutes.
Please note that when visiting the warehouse to collect an order you must bring the following:
- The same credit/debit card with which the order was placed
- At least one item of recognised photographic identification, such as Passport or Photocard Driving Licence
- If you wish to pay for the goods when you arrive no ID is required.
Directions
From M62 to Huddersfield
- Depart the M62 at Junction 25 and travel towards Huddersfield on the A644.
- At Cooper Bridge Roundabout turn right towards Huddersfield on the A62 / Leeds Road.
- 1 mile down Leeds Road, turn left between the Audi and Mercedes garages.
- Immediately facing you is our building. Enter the blue gates to our free car park.
From Huddersfield Ring Road
- Leave Huddersfield Ring Road along Leeds Road A62.
- 4 miles down Leeds Road, turn immediately after the Mercedes showroom into Trident Business Park.
- Immediately facing you is our building. Enter the blue gates to our free car park.
Contact Details
| Address |
AirconDirect Trident Business Park Neptune Way Off Leeds Road Huddersfield HD2 1UA |
| Sales and Pre-Sales |
Contact us by eMessage 0871 971 0771 |
| Payment Issues / Accounts |
Contact us by eMessage 0871 971 0080 |
| Customer Services |
Contact us by eMessage 0871 971 0079 (UK) 0818 274 082 (Ireland) |
| Schools and Colleges |
Contact us by eMessage 0871 971 0005, select option 1 then option 3 |
| Corporate Trade |
Contact us by eMessage 0871 971 0005, select option 1 then option 2 |
| Marketing & Purchasing | 0871 984 1997 |
| Buying & Purchasing | 0871 984 1997 |
| Our Service |
We aim to provide you with a reliable and consistent level of service at all times. If you think we have done a fantastic job, or alternatively if you are not happy with the service you have received from us and wish to make a complaint, we look forward to your feedback. Please write to us for the attention of ' The Customer Relations Manager' at the address above. |
