23-May-2010 Natasa: what are the dimensions of this unit?

mark h: Dimensions - (w)500x(H)840x(D)415

24-May-2010 Mark: Can this unit be set up to switch on at a particular time?

mark h: Yes it can, there is a 24 hour programmable timer

3-Jun-2010 karen: does this come with a flat head unit to go out of the window

mark h: Yes it does, and a sliding blanking plate

6-Jun-2010 B. Hakim: Does the unit have a container to capture condensed moisture and if yes, typically how often does the container needs to be emptied?

mark h: Yes, it has an internal water tank however in the UK its very unlikely that this will need to be emptied as the humidity levels are low and the excess moisture is expelled out of the hose. Generally the only time you will need to empty it is before storage

6-Jun-2010 Russell: Hi, I have a south facing conservatory, the floor area is 18 sqm it has a max height of 3m for half its length then it pitches down to 2.1m. So far this summer the temp inside the conservatory has been 33 degrees C with the windows open. With this 15000 btu unit what would be the realistic temp inside the conservatory.

mark h: Its harder to tell with conservatories and It will vary greatly depending on how sunny it is, however for that size you should be able to get down to low 20's even on the hottest sunniest days

8-Jun-2010 Tim: Does this unit have any consumables that need replacing, for example the refrigerant?

mark h: The filters may need replacing depending on usage, but they are washable. The refrigerant should last for the life of the unit

16-Jun-2010 Bruce: Do I have to use the hose to vent the unit. I do not have a window that opens.

mark h: Yes you would need to vent the hose out of a window, or a fixed wall vent

24-Jun-2010 peter: is this unit very quiet cause the last unit i brought was very loud

mark h: The noise rating is 49-60dB which I would say is around average for a portable air conditioner, however for the volume of air they move they are relatively quiet.

28-Jun-2010 Ken Ellis: Do you need to run a hose out of a window Rgds, Ken

mark h: Yes you will need to vent the hose either out of a window or a wall vent

29-Jun-2010 snoddy: Do I need to put water in this ? What has to be connected to where / what / What di I actually have to do to be able to use it ? I have an air cooler (useless) and I am constantly having to lug water upstairs. Also is this man enough to heat a room 13ft by 13ft in winter and cool it in summer please ?

mark h: No water is needed. Just needs plugging into the mains and the hose venting out either a window or a wall vent. Only time you will need to empty it is before storing for the winter. Bare in mind that the hose length is 1.5m and this cant be extended. This unit would be able to accommodate rooms over twice this size for cooling and heating, so no problem at all

4-Jul-2010 Andy: What efficiency rating does this model have?

mark h: Its B rated

21-Jun-2011 wayne: What is the lifespan this model would you say it usually has? I have never had a air conditioner before so can you give me the noise level to something that is of everyday use?

mark h: When used just over the summer periods you would expect the unit to last 3-4 years. The noise would be comparable to a kitchen or bathroom extractor fan. Its mainly the noise of moving air that you hear, the compressor in the units is quiet

27-Jun-2011 gary l: can the extraction hose be extended if there isn't a window within 1.5m?

mark h: Its not advisable, however if you are really struggling a small extension piece (max 1m) would be ok. The downside is the unit wont be as effective. The hose is 130mm diameter and is the same type used for kitchen extractors and tumble dryers. Most DIY superstores will stock it

28-Jun-2011 Dave: I have an old Amcor AMB 12000...it works ok but is very noisy, I think it is rated at 50-55 DB. Can you give me an idea if this unit will be much more quiet ? or have a recommendation for a quiet unit rated at 12000 BTU or more.

mark h: We sold the AMB series a couple of years ago and the noise is very similar on all of the Amcor models. On low fan speed this will be very slightly quieter but on maximum it will be just as loud as the model you have. The main benefit would be as this model is more powerful you wouldn't need to run it as hard and it has a handy 24 hour timer in 30min segments which you could set

2-Jul-2011 Splaf: I am trying to guage what impact this will have on our electricity bill. It would only used when temp is 22C+. Last week when temp rose to 30C we probably would have had it on for 24h. We would set thermostat for 20-22C. Difficult to answer, I know, but any ideas?

mark h: Very roughly this unit would cost 10-12p per hour to run dependant on how much the compressor is on, the cost of local electricity variations and lots of other variables