2-Jun-2011 Jay Rozanski: Do you have to empty the water?

Gavin: Hi Jay, this air-conditioner has a hose with which it vents out all the hot air and moisture. It needs to go out a window or into a stair well. Somewhere that can handle the influx of moisture. Regards

3-Jun-2011 Phil: Can this unit only be used with sliding windows?

mark h: The fitting kit can only be used effectively with sash or sliding windows, but the hose can be vented out of any open window, the small amount of air that will escape wont make any difference to the performance

23-Jun-2011 Terry: What size room would this be suitable for, in terms of sq meters?

mark h: 20 m/sq for this model. We have a comparison chart on the site you may find useful http://www.aircondirect.co.uk/PDF/comparison_chart.pdf

26-Jun-2011 Mike W: I note that the temperature setting ranges from 18-32 degrees. Does this mean it can be used to warm a cold room up in the winter?

mark h: No sorry, this model will only cool within this range. A few of our models have a specific heater such as the PCMA15KEH-410

26-Jun-2011 Simon: What is the operating noise level of this unit please?

mark h: 45-49dB depending on the mode and fan speed

27-Jun-2011 ann: do you need to vent from window if only using fan setting

mark h: In just fan only mode there isn't any heat exchange so you wouldn't need to vent the hose, but in Aircon mode you would need to.

27-Jun-2011 jose: how old is this model?, is this and old model on sale? or a newer one? thanks

mark h: The SF model is brand new for this year. The older model is the MF10000E. The newer SF units are more energy efficient and will cost less to run.

28-Jun-2011 Maggie: Do all airconditioners need to vent out of a window? If I could sleep with the window open I wouldn't need the aircon! :-)

mark h: Unfortunately all the aircon units need to be externally vented either through a wall or window

28-Jun-2011 James: Hi - Is this model quiet enough to use on 'air conditioning mode' in a bedroom while asleep? I can't tell how loud 45-49dB is. Thanks

mark h: The noise would be around the same as a kitchen or bathroom extractor. On low fan speed some people will find it ok to sleep others too noisy, so it depends on how much noise you are used to hearing at night

28-Jun-2011 stu: can this be used in a caravan on a site that has 6 amps electric or would it trip the breakers...thanks

mark h: The current draw is 3.95 Amps so it should be ok

29-Jun-2011 Paul: What is the energy efficiency level of this ACU?

mark h: Its A rated energy Level

4-Jul-2011 Joseph: Is it bulky to put in a caravan or chldren's room 15' x15' please?

mark h: This is the smallest unit we sell 320x730x360 21kg and also one of the most compact on the market for this power. For this size of room you would require 9000BTU so providing you can open a window to vent the hose out of this unit would be more than suitable

11-Jul-2011 Kate: Does this unit have a product guarantee? Thanks, Kate

mark h: All our Portable Air Conditioners carry a 1 year warranty held directly with ourselves. In the even of a claim we will collect your unit, if its a quick fix we will repair it otherwise we will replace it with a new unit. The turn around time is generally 3-5 days

28-Jul-2011 Helen: Could the hose be directed into a bucket to collect water instead of going out of a window? And how wide is the hose?

mark h: No sorry it couldn't be, hot air an water vapour come out of the hose so unless its vented externally it will just heat the room up more. The hose is 130mm and the reducer will reduce it to 80mm

1-Aug-2011 Keith.: Do these units ever require recharging like the air-con in cars?

mark h: The coolant will last for the lifetime of the unit which is normally 3-4 years depending on usage. They can be "re gassed" like a car, but generally this isn't cost efficient

2-Aug-2011 kelly: could this product be taken abroad in a suitcase to spain? would it be compatible to their electric sockets?

mark h: This would be too large to take in a suitcase. You could check it in, in the box as they weight is only around 23kg with the packaging. You would need a 3pin to 2 pin European adapter for it to work

2-Aug-2011 graham: hi, is it possible to remove the casters to lower the height of the unit, and if so how tall would it be. - im wanting it to fit under a desk height of 705mm.

mark h: Yes you can remove the castors. On this unit they are small, 30mm so it would be close as to whether they would lower the unit enough so it fits

4-Aug-2011 claire: What diameter is the hose?

mark h: Its 130mm

19-Apr-2012 Juliet: Can you get a hose extension?

Gavin: Hi, we do not sell one, and can not advise to do so. However, Places like Maplin and B&Q tend to sell exhaust extensions which will fit. Thanks